416. Shortage Penalty

416.1. Newsvendor with explicit shortage penalty

Relax one dimension from basic newsvendor: excess demand costs more than just lost margin. In the basic model, is the foregone profit on a missed sale. But stockouts often have additional costs — customer goodwill, expedited replacement, reputation damage, contractual penalties.

Add an explicit penalty per unit of unmet demand, on top of lost margin.

416.1.1. Setup

Same as basic newsvendor, plus:

Underage cost now has two components:

The form of the answer is unchanged — only the value of is larger.

416.1.2. Critical ratio

A larger pushes CR upward → larger → larger . More penalty for stocking out → order more.

416.1.3. Bounds on CR

416.1.4. Decision rule (continuous demand)

For normal demand :

Example

Given (same newspaper baseline + a goodwill penalty per missed sale):

  • Sale price: = $3 / unit
  • Purchase cost: = $1 / unit
  • Salvage: = $0
  • Stockout penalty: = $1 / unit (lost goodwill)
  • Demand:

Step 1 — underage and overage

Step 2 — critical ratio

Compared to basic newsvendor (), the penalty pushes CR from 67% up to 75%.

Step 3 — quantile and order quantity

Step 4 — compare to basic newsvendor

Without penalty: . With $1 stockout penalty: .

Order 4 more units to buy down the goodwill cost. Doubling the penalty ( $2) would push and .

The penalty acts like a thumb on the scale in favor of overstocking. In settings where stockouts are existential (medical supplies, contractual deadlines), can dwarf and push the optimal deep into the upper tail of demand.