420. Shortage Penalty

420.1. Newsvendor with explicit shortage penalty

Relax one dimension from basic newsvendor: excess demand costs more than just lost margin. In the basic model, 𝐶𝑢=𝑃𝐶 is the foregone profit on a missed sale. But stockouts often have additional costs — customer goodwill, expedited replacement, reputation damage, contractual penalties.

Add an explicit penalty 𝜋 per unit of unmet demand, on top of lost margin.

420.1.1. Setup

Same as basic newsvendor, plus:

Underage cost now has two components:

𝐶𝑢=(𝑃𝐶)+𝜋

The form of the answer is unchanged — only the value of 𝐶𝑢 is larger.

420.1.2. Critical ratio

CR=𝐶𝑢𝐶𝑢+𝐶𝑜=(𝑃𝐶)+𝜋(𝑃𝐶)+𝜋+(𝐶𝑆)

A larger 𝐶𝑢 pushes CR upward → larger 𝑧 → larger 𝑄. More penalty for stocking out → order more.

420.1.3. Bounds on CR

420.1.4. Decision rule (continuous demand)

𝑄=𝐹1(𝑃𝐶+𝜋𝑃𝐶+𝜋+𝐶𝑆)

For normal demand 𝐷𝒩︀(𝜇,𝜎2):

𝑄=𝜇+Φ1(CR)𝜎
Example

Given (same newspaper baseline + a $1 goodwill penalty per missed sale):

  • Sale price: 𝑃 = $3 / unit
  • Purchase cost: 𝐶 = $1 / unit
  • Salvage: 𝑆 = $0
  • Stockout penalty: 𝜋 = $1 / unit (lost goodwill)
  • Demand: 𝐷𝒩︀(𝜇=100,𝜎=20)

Step 1 — underage and overage

𝐶𝑢=(𝑃𝐶)+𝜋=2+1=3𝐶𝑜=𝐶𝑆=1

Step 2 — critical ratio

CR=33+1=0.75

Compared to basic newsvendor (CR=2/30.667), the penalty pushes CR from 67% up to 75%.

Step 3 — quantile and order quantity

𝑧=Φ1(0.75)0.674𝑄=100+0.67420113newspapers

Step 4 — compare to basic newsvendor

Without penalty: 𝑄basic109. With $1 stockout penalty: 𝑄𝜋113.

Order 4 more units to buy down the goodwill cost. Doubling the penalty (𝜋= $2) would push 𝑧0.84 and 𝑄117.

The penalty acts like a thumb on the scale in favor of overstocking. In settings where stockouts are existential (medical supplies, contractual deadlines), 𝜋 can dwarf 𝑃𝐶 and push the optimal 𝑄 deep into the upper tail of demand.