Perfect Order Rate

405. Perfect Order Rate

Measures the percentage of orders delivered to customers in full, on time, and without any damage

Perfect Order Rate = \frac{Number of Perfect Orders}{Total Number of Orders} \times 100 %

Where:

Number of Perfect Orders: The number of orders that are delivered on time, complete, and undamaged.
Total Number of Orders: The total number of orders fulfilled within a specific period.

Example

Suppose you received 1,000 orders over a quarter, and 900 of those orders were delivered on time, complete, and without damage.

Perfect Order Rate = \frac{900}{1000} \times 100 % = 90 %